When people start to look for care at home for a loved one or for themselves they need clear and direct communications and a system which makes starting up a care package as simple and as straightforward as possible. People also need flexibility and choice, and they often need help as quickly as possible. This is the approach we’ve taken at Bluebird Care and it has proved to be a fundamental part of our success.

The way we deliver care is critically important, and this is a very people oriented business. All staff need to bring a winning combination of the right character and attitude. We train, monitor and supervise our staff closely and effectively. What is important to me is that we will only deliver the level of care that we would expect for our own friends and relatives. That’s the standard we set for ourselves and deliver to our customers.